Refund Eligibility:

• Full refunds will be issued if a cancellation request is received within 7 days of the course start date.
• No refunds will be provided after seven days from the course start date.

Cancellation Requests:

• All refund requests must be submitted in writing to crsmpanampilly.ac@gmail.com
• Include the following details in your email:
• - Full name
• - Course name and start date
• - Reason for cancellation

Refund Process:

• Refunds will be processed within 20 days of receiving a valid refund request.
• Refunds will be issued to the original payment method.

Course Transfers:

• If you are unable to attend the course/session for which you registered, you may request to transfer to another course/session.
• Session/Course transfers are subject to availability.

Course Changes or Cancellations:

• Crossroads School of Music reserves the right to cancel or reschedule a course due to unforeseen circumstances or insufficient enrollment.
• In such cases, participants will be offered the option to transfer to another session or receive a full refund.

Technical Issues:

• Refunds will not be issued for technical issues on the participant's end.
• Participants are responsible for ensuring their devices meet the technical requirements for the online class.

Policy Revisions:

• Crossroads School of Music reserves the right to modify this refund policy at any time.
• By enrolling in our online classes, you acknowledge that you have read and agreed to this refund policy.
• If you have any questions or concerns, please contact us at crsmpanampilly.ac@gmail.com